Don't be a victim!
Recently we have seen an increase of fraud and identity theft. Please review the information below carefully. If you have children who access your computer, make sure they are aware of these scams as well. As always, if you have questions don't hesitate to call the bank. If something doesn't seem right, it likely isn't.
Below are examples of recent fraud events that have occurred with our customers . In each case, these fraudsters are experts - they invoke fear and a sense of urgency in order to get you to release information, access to your computer, or money (via Western Union, MoneyGram, iTunes gift cards, etc).
Tech Support Scams:
Cybercriminals don't just send fraudulent email messages. They might call you on the telephone and claim to be from Microsoft (or working for Microsoft, Apple or others). They might also setup websites with persistent pop-ups displaying fake warning messages and a phone number to call and get the "issue" fixed. They might offer to help solve your computer problems or sell you a software license. Remember, Microsoft (and other software companies) will never proactively reach out to you to provide unsolicited PC or technical support. Click here to learn more.
When internet fraudsters impersonate a business to trick you into giving out your personal information, it's called phishing. Don't reply to email, text, or pop-up messages that ask for your personal or financial information. Don't click on links within them either - even if the message seems to be from an organization you trust. It isn't. Legitimate businesses don't ask you to send sensitive information through insecure channels. Learn more here. Typically these scams try to look similar to well known businesses you might do business with. Here is information from a few of these companies: Amazon, Apple, and PayPal.
Scammers want money and they want it fast. They want to make it easy for themselves to get the money - and nearly impossible for you to get it back. If you are asked to pay for a product or service via an iTunes gift card (even if it's associated with another payment product like Apple Pay) it's a scam. Learn more here.